TERMS AND CONDITIONS OF SALE

SHIRE OUTDOOR KITCHENS LIMITED
TERMS AND CONDITIONS OF SALE

1. DEFINITIONS

“Company” means Shire Outdoor Kitchens Limited.
“Client” means the person or entity purchasing goods and/or services from the Company.
“Goods” means all kitchens, appliances, materials, and associated products supplied.
“Services” means design, supply, and installation services provided by the Company.

2. BASIS OF CONTRACT

2.1 These Terms & Conditions apply to all quotations, orders, and contracts unless otherwise agreed in writing.
2.2 A contract is formed when the Client accepts the Company’s quotation in writing, by email, or by payment of a deposit.
2.3 By accepting the quotation, the Client confirms they have read and agree to these Terms & Conditions.

3. QUOTATIONS & PRICING

3.1 All quotations are valid for 30 days from the date issued.
3.2 All prices are inclusive of VAT at the prevailing rate unless stated otherwise.
3.3 Due to fluctuations in material and supply costs, the Company reserves the right to adjust prices prior to order confirmation. Any changes will be communicated to the Client.

4. PAYMENT TERMS

4.1 A deposit of 50% of the total contract value (excluding appliances unless otherwise stated) is required to commence work.
4.2 Full payment for appliances, fixtures, and fittings must be made prior to ordering.
4.3 The balance of the contract price is due 14 days prior to the agreed installation date.
4.4 If installation is delayed due to the Client or third parties, the balance remains due as originally scheduled.
4.5 The Company reserves the right to suspend work or delivery until payment is received.

5. BESPOKE GOODS

5.1 All kitchens are bespoke and made to the Client’s specifications.
5.2 Due to the bespoke nature of the Goods, they may not be suitable for resale.

6. CANCELLATION

6.1 As all Goods are bespoke, the Client acknowledges that cancellation rights are limited.
6.2 If the Client cancels the contract:

• Prior to commencement of design work, the Company may retain an administration fee.

• After design work has commenced, the deposit is non-refundable.

• Once materials have been ordered or manufacturing has begun, the Client shall be liable for all costs incurred, including labour, materials, and any loss of profit.

6.3 The Company will take reasonable steps to mitigate losses.
6.4 Any charges will be fair and proportionate.

7. ALTERATIONS

7.1 Any requested changes to the agreed design or specification must be confirmed in writing.
7.2 The Company reserves the right to charge for additional costs, including administration and labour.

8. DELIVERY

8.1 Delivery is kerbside only unless otherwise agreed.
8.2 The Client is responsible for ensuring safe and suitable access.
8.3 Additional delivery requirements (e.g. HIAB, Moffett) will incur extra charges.
8.4 The Client assumes responsibility for the Goods upon delivery.

9. INSTALLATION

9.1 Installation is based on a dry installation only (units, worktops, and equipment).
9.2 Electrical, gas, water, and waste connections must be completed by others unless agreed in writing.
9.3 The Company may arrange these services subject to additional cost and agreed scope.
9.4 Any unforeseen site conditions or required works will be chargeable.

10. SITE CONDITIONS

10.1 The Company assumes all existing services and site conditions are safe and compliant.
10.2 Any additional works required due to site issues will be charged at the Company’s standard rates.

11. TITLE & RISK

11.1 All Goods remain the property of the Company until paid for in full.
11.2 Risk passes to the Client upon delivery.

12. WARRANTIES & LIABILITY

12.1 Manufacturer warranties apply to appliances and components where applicable.
12.2 The Client is responsible for registering warranties unless otherwise agreed.
12.3 The Company shall not be liable for indirect or consequential losses.
12.4 Nothing in these Terms excludes liability for death or personal injury caused by negligence.

13. DELAYS

13.1 The Company shall not be liable for delays caused by factors outside its control, including supply chain issues.
13.2 Estimated timescales are indicative only.

14. FORCE MAJEURE

The Company shall not be liable for failure to perform due to events beyond its reasonable control, including but not limited to acts of God, supplier delays, or labour shortages.

15. GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

16. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the Company and the Client and supersede all prior discussions or agreements.

End of Terms & Conditions